1
YOU COMPLETE THE DMA
(10-15 MINS)
INCLUDES
You complete the DMA
Pay our fee and we will automatically send you the link to the assessment with your unique password.
2
DISCOVERY
CALL
(30-45 MINS)
INCLUDES
Dovetail Review Response
We analyse your DMA responses & prep for the Discovery Call
Discovery Call (via Teams)
We conduct an initial Discovery Call with you to uncover any additional information not covered or missed in your responses
3
ANALYSE
& CREATE
(4-5 DAYS)
INCLUDES
Digital Maturity Model
We measure the DMA responses against dovetail digital’s internal maturity scale model and provide recommendations across the core business dimensions
Website & Tech review
We review of existing website and technology-related recommendations
SEO & SEM
We review your existing SEO & SEM
Social Media Channels Review
We review your existing Social media presence to provide an initial social media plan
Data & Workflows
We review your existing Customer-related data capture and workflows
Response Analysis
We analyse all of your responses and any additional material supplied.
Prepare & Finalise Report
4
DELIVER &
DISCUSS
(45-60 MINS)
INCLUDES
Deliver & Discuss
Present our findings & recommendations to you and agree on the Pathway Forward
